Policies and Warranty Information:
Return Policy
Your ring is no longer returnable three (3) weeks after delivery.
We would love to process a replacement for your ring and handle shipping costs provided the following:
It is within the aforementioned three (3) week return window.
Sizing issues that are not due to negligence. We are not responsible for blatantly incorrect ring size selections. Please visit this link or visit a jeweler to find your correct size. Certain rings we provide have thicker bands; when this occurs, we recommend ordering a half size larger than you normally would. Rings with larger bands will be clearly marked as such in the online store, but if you have any sizing concerns, please feel free to email us. We spend a lot of time crafting rings for others to enjoy and would love to make sure yours fits perfectly.
The ring you ordered has no customization other than what is normally provided in the online store. If you simply do not like the custom selections you have made and personally contacted us requesting, we, unfortunately, cannot provide you with a free ring replacement. Personally customized rings are not likely to re-sell, and we cannot accept liability for you not liking your own design choice(s).
The ring you received has major design flaws or structural damage. Due to our desire to craft these rings by hand, minor imperfections will exist. Major flaws, however, will be replaced immediately if you contact us during the three (3) week period after delivery. If it is found that the damage is not due to our negligence, we will not replace or refund your ring.
How To Care For Your Ring and Allergy Warning:
These rings are created from circulated currency. As such, several bands contain copper and brass. Some individuals who wear copper and brass jewelry will notice a green residue left on their skin. This is due to the metal reacting with oxygen in the air. To combat this, we polish our rings with Renaissance Wax to prevent this oxidation from occurring. Renaissance Wax is highly resilient to wear, but DOES wear down over time, especially if the ring is worn daily or regularly submerged in water. We highly suggest you care for your ring and reapply this wax intermittently to prevent your ring's finish from tarnishing. Clear nail polish can also be used to prevent this green oxidation. The easiest way to prevent it, however, is to upgrade to a silver band.
Again, these rings are created from circulated currency. As such, several bands contain small amounts of nickel (less than 10%). Some individuals have nickel allergies. If you are one of these people, please refrain from purchasing a ring containing nickel. Every ring we sell shows what currency it is made of; we are not responsible for any allergic reactions to nickel when we have taken special care to accurately describe the make up of each material we use in the "about our materials" section of our website and plainly listed each material used to create the band in every ring we sell. As mentioned in the bullet above, every ring we sell is polished and treated with a hard wax to create a barrier between the wearer and the ring. Still, if you have a serious nickel allergy, it is not recommended that you buy a ring containing nickel. If you have any concerns regarding the metals involved in our fabrication, please email us before your purchase and we will be glad to assist you.
Shipping Information:
These rings are hand crafted and it takes time to create a long lasting finish. Please allow up to 4-6 weeks for delivery in order for us to create your masterpiece. If you're under a time crunch (wedding, anniversary, etc.), drop us an email and let us know in the special requests form provided upon placing the ring in your online cart. We will do everything we can to accommodate your needs, but, unfortunately, cannot guarantee rushed orders due to fabrication methods, order volume, and first come first served based service.
If your ring is available in our stock, it will be shipped the following business day after the order is received. If it is a customized ring, or if one is not in stock, it will be be fabricated as quickly as possible!